YOUR UPDATE.
SECURE
& PLANNABLE.
As a certified Shopware Platinum Partner, we guide you from analysis to go-live – transparent, structured, no surprises.
View process I want the latest version
WE ARE THE IDEAL PARTNER FOR YOUR
SUCCESSFUL SHOPWARE UPDATE –
SECURE, EFFECTIVE AND HIGH-PERFORMING
WHY UPDATE
NOW?
Outdated Shopware versions no longer receive security patches. Your shop and customer data are unprotected.
Newer versions can bring massive performance gains – faster loading times typically increase the conversion rate significantly. Plugins are usually only maintained for current versions.
Minimise Risk NowHOW YOUR UPDATE WORKS.
Every step clearly defined. No blind flight.
We check plugins, custom code and compatibility with the target version – so there are no surprises later.
The update runs first on a separate test system. Your live shop remains untouched at all times.
Apply the update, resolve compatibility issues immediately – transparent and traceable for you.
We test checkout, payment methods and interfaces together – only when everything is right do we go live.
Update to production system. We are live with you and directly reachable – no going it alone.
Guideline – depending on the individual complexity of your
shop.
What does this mean for your shop?
WHAT AFFECTS THE DURATION.
We analyse these factors in advance – so you know from the start what to expect.
Number and type of plugins – standard vs. individually developed
Extent of individual customisations – custom code, templates, themes
Number of version jumps – e.g. from 6.4 to 6.6
Third-party interfaces such as ERP, PIM or payment providers
Availability of your team for queries and joint acceptance tests
WHAT SHOPWARE PLATINUM PARTNER MEANS.
Highest partner level – awarded to only a very small number of global agencies.
- Highest trust from Shopware – strictest requirements met
- Strategic cooperation at corporate level
- Dedicated partner manager – direct line to the manufacturer
- Maximum support and early access to roadmap & updates
- Experience with complex projects and system integrations
The highest level Shopware awards.
You are working with an agency that is rated by Shopware itself as one of the highest-performing partners – with direct access to the manufacturer and in-depth expertise.
WHO WORKS ON YOUR UPDATE.
Selected team. Clear responsibilities. One direct point of contact.
Jana Voits
- Experience with various Shopware versions
- Experience with complex Shopware projects
- Multisystem
Silvio Kennecke
- Hosting configuration & server optimisation for Shopware
- Set up staging and production environments securely
- Performance tuning & system stability
Leon Rustmeier
- Server architecture & hosting setup
- Individual Shopware extensions & custom code
- Tailored solutions for complex shop requirements
Nick Schönherr
- Shopware backend & plugin development
- API integrations & interface connections
- Fullstack expertise for end-to-end solutions
Robin Lübbert
- Shopware plugin & backend development
- Database optimisation & performance
- ERP & third-party system integration
Mick Schierenbeck
- Shopware theme & storefront development
- UI/UX design & user experience
- Responsive design & visual quality assurance
WHAT YOU GET.
A fixed part of every update by HEPTACOM.
Pre-Analysis
Detailed review of your shop before the update
Staging
No risk to the live shop – separate test system
Point of Contact
A dedicated contact person throughout the entire project
Documentation
All changes documented traceably
Acceptance Testing
Joint testing of all relevant functions
Go-Live Support
We are live with you and directly reachable afterwards
READY FOR
YOUR UPDATE?
Every week without an update is a security risk.
We take care of it – individually and reliably.
