Quelle: https://www.heptacom.de/en/shopware-update/

– SHOPWARE UPDATE –

# YOUR UPDATE.
SECURE
& PLANNABLE.

As a certified Shopware Platinum Partner, we guide you from analysis to go-live – transparent, structured, no surprises.

View process I want the latest version

### 5

Clearly defined steps –
from analysis to go-live

### 1

Shopware Platinum Partner –
highest partner level

### ~ 99

Uptime for your
live shop during the update

## WE ARE THE IDEAL PARTNER FOR YOUR
SUCCESSFUL SHOPWARE UPDATE –
SECURE, EFFECTIVE AND HIGH-PERFORMING

## WHY UPDATE
NOW?

Outdated Shopware versions no longer receive **security patches**. Your shop and customer data are unprotected.

Newer versions can bring massive **performance gains** – faster loading times typically increase the conversion rate significantly. Plugins are usually only maintained for current versions.

Minimise Risk Now

— PROCESS —

## HOW YOUR UPDATE WORKS.

Every step clearly defined. No blind flight.

01

**Analysis & Preparation**We check plugins, custom code and compatibility with the target version – so there are no surprises later.

02

**Staging Environment**The update runs first on a separate test system. Your live shop remains untouched at all times.

03

**Update & Adjustments**Apply the update, resolve compatibility issues immediately – transparent and traceable for you.

04

**Quality Assurance**We test checkout, payment methods and interfaces together – only when everything is right do we go live.

05

**Go-Live**Update to production system. We are live with you and directly reachable – no going it alone.

~ 3–12

Person-days

**Typical Total Duration**Guideline – depending on the individual complexity of your shop.
What does this mean for your shop?

Get an individual estimate now

— TRANSPARENCY —

## WHAT AFFECTS THE DURATION.

We analyse these factors in advance – so you know from the start what to expect.

Number and type of plugins – standard vs. individually developed

Extent of individual customisations – custom code, templates, themes

Number of version jumps – e.g. from 6.4 to 6.6

Third-party interfaces such as ERP, PIM or payment providers

Availability of your team for queries and joint acceptance tests

— TRUST & QUALITY —

## WHAT SHOPWARE PLATINUM PARTNER MEANS.

Highest partner level – awarded to only a very small number of global agencies.

- Highest trust from Shopware – strictest requirements met
- Strategic cooperation at corporate level
- Dedicated partner manager – direct line to the manufacturer
- Maximum support and early access to roadmap & updates
- Experience with complex projects and system integrations

FOR YOU AS A CLIENT

### The highest level Shopware awards.

You are working with an agency that is rated by Shopware itself as one of the highest-performing partners – with direct access to the manufacturer and in-depth expertise.

Certified Shopware Platinum Partner

— THE TEAM —

## WHO WORKS ON YOUR UPDATE.

Selected team. Clear responsibilities. One direct point of contact.

![Jana Voits](https://www.heptacom.de/resources/img/team/2020/jana-voits.jpg)

Senior Developer & Consultant

#### Jana Voits

- Experience with various Shopware versions
- Experience with complex Shopware projects
- Multisystem

    ![Silvio Kennecke](https://www.heptacom.de/resources/img/team/2022/silvio-kennecke-juni22.jpg)

Server & Infrastructure

#### Silvio Kennecke

- Hosting configuration & server optimisation for Shopware
- Set up staging and production environments securely
- Performance tuning & system stability

    ![Leon Rustmeier](https://www.heptacom.de/resources/img/team/2020/leon-rustmeier.jpg)

DevOps & Custom Development

#### Leon Rustmeier

- Server architecture & hosting setup
- Individual Shopware extensions & custom code
- Tailored solutions for complex shop requirements

    ![Nick Schönherr](https://www.heptacom.de/resources/img/team/2023/nick-schoenherr.jpg)

Fullstack Developer

#### Nick Schönherr

- Shopware backend & plugin development
- API integrations & interface connections
- Fullstack expertise for end-to-end solutions

    ![Robin Lübbert](https://www.heptacom.de/resources/img/team/2022/robin-luebbert-22.jpg)

Backend Developer

#### Robin Lübbert

- Shopware plugin & backend development
- Database optimisation & performance
- ERP & third-party system integration

    ![Mick Schierenbeck](https://www.heptacom.de/resources/img/team/2026/mick-schierenbeck.jpg)

Frontend & UI/UX

#### Mick Schierenbeck

- Shopware theme & storefront development
- UI/UX design & user experience
- Responsive design & visual quality assurance

    — SCOPE OF SERVICES —

## WHAT YOU GET.

A fixed part of every update by HEPTACOM.

###### Pre-Analysis

Detailed review of your shop before the update

###### Staging

No risk to the live shop – separate test system

###### Point of Contact

A dedicated contact person throughout the entire project

###### Documentation

All changes documented traceably

###### Acceptance Testing

Joint testing of all relevant functions

###### Go-Live Support

We are live with you and directly reachable afterwards

— GET IN TOUCH —

## READY FOR
YOUR UPDATE?

Every week without an update is a security risk.
We take care of it – individually and reliably.

[Call us now](tel:+49421205500) [Write to us](mailto:info@heptacom.de?subject=Shopware%20Update%20Enquiry%20%E2%80%93%20%5BSHOP%20NAME%5D&body=Dear%20Sir%20or%20Madam%2C%0A%0AI%20am%20interested%20in%20support%20with%20a%20Shopware%20update%20and%20would%20like%20to%20work%20with%20HEPTACOM.%0A%0A%0A%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%20Information%20about%20my%20shop%20that%20I%20can%20share%20right%20away%20%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%E2%80%93%0A%0AShop%20URL%3A%20%0ACurrent%20Shopware%20version%3A%20%0ADesired%20target%20version%20%28e.g.%206.6%20/%20latest%29%3A%0A%0ANumber%20of%20installed%20plugins%20%28approx.%29%3A%20%0AHosting%20%28own%20server%20/%20managed%20/%20Shopware%20Cloud%29%3A%20%0ACustom%20code%20/%20individual%20customisations%3F%20%28yes/no%20/%20approx.%20scope%20and%20impact%29%3A%20%0A%0AMonthly%20orders%20%28approx.%29%3A%20%0ANumber%20of%20registered%20customers%20%28approx.%29%3A%0AType%20of%20products%20sold%20%28core%20product%20/%20many%20variants%20/%20configurable%29%3A%0A%0ADesired%20timeframe%20for%20the%20update%3A%20%0AFurther%20notes%20or%20questions%3A%0A%0A%0A%0AKind%20regards%2C)

![Shopware Platinum Partner](https://www.heptacom.de/resources/img/trust/shopware-platin-partner-badge.png) ![Shopware Technology Partner](https://www.heptacom.de/resources/img/trust/shopware-technology-partner-badge.png)
